Many people are having credit card disputes with their lenders. It is not just one bank, with which people are facing problems, but almost all Indian banks are having their credit card holders and many of them are having disputes with the banks on their card.
Some have made the payments, some have not. There are cases in which even after making the payments, the banks are torturing borrowers for further money. The reason is lack of system on both the ends; borrowers and the lenders.
Sometimes, it is because of your payment habits that lead to the dispute and sometimes it is because of the bank’s policies that lead to disagreement between you and your bank. The main Indian banks in which people face troubles on a large basis are: Citibank, and HSBC And Standard Chartered Bank. Generally, people who are having credit cards with any of these banks are seen to have many problems than the other bankcard holders.
Mentioned below are some tips to resolve credit card disputes with these banks:
- Reason could be any, but the procedure is the same for all the banks, when it comes to settling down your dispute. The first step you must take is; contact your lender immediately and tell them about your case. You shouldnot delay in informing about this and updating your lender with your account as it would just keep on adding up more charges towards your account.
- You should maintain the records of each and every communication that you had with your lender. Try to interact and communicate through mails and letters, so that you have a proof ofall steps taken by you and the bank cannot deny anything afterwards. This is important; many a times, the customer care executives promise you about some action and later they simply deny it. Written record would prove to be helpful.
- If situation is a major one, one can also appoint a professional lawyer who can take care of all the legal issues and fight for your case. The most important thing is, you must keep your payments updated. From your side there shouldnot be any dues and you must be able to present all your monthly statements whenever needed.
- If you have some pending dues, then calculate it with the help of your lending bank and pay that amount and your dispute would immediately settle down. The bank will issue a no due certificate to you and if according to you; you have madeall the necessary payments according to the monthly bills and still your account is not clear then you shall go according to the process mentioned above and within a span of 15-30 days, your dispute will get settled.
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